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Retirement Contact Information

OFFICE OF RETIREMENT (HR/RET)

  • Information/counseling Active employees                           
  • Calculation of annuities and survivor benefits
  • Determination of former spouse benefits
  • Reporting reemployment I Federal service
Office of Retirement
Department of State, SA-1, H-620
2401 E Street, NW
Washington, D.C. 20522-0108
Tel: (202) 261-8960
Fax: (202) 261-8988
Toll-free: (866) 224-9053
Website: www.RNet.state.gov
E-mail: RETServices@state.gov

 
HR SERVICE CENTER

Most FS annuitant services:

  • FEHB and FEGLI changes
  • TCC – Temporary continuation of Coverage
  • General questions on retirement
U.S. Department of State
HR Service Center
Annuitant Services
1269 Holland Street
Charleston, SC 29405
(Toll free) 1-866-300-7419
(Outside U.S.) 1 843-308-5539
Fax: 1-843-202-3807

 
RETIREMENT ACCOUNTS DIVISION (RM/GFS/C/APP/RAD)

  • Delay or non-receipt of annuity check
  • Address and bank changes, withholding
  • SF-1099R, Annual Tax Report/FS Annuity
  • Cost of Living Adjustments
  • Monitoring WAE salary/annuity cap
  • Amount of total retirement contributions
  • Refund of excess-35 year contributions
Office of Compensation & Pension
U.S. Department of State
1969 Dyess Avenue, Building 646B
P.O. Box 150008
Charleston, SC 29415-5008
Tel: (843) 308-5552
Fax: (843) 308-5494
Toll free tel: (800) 521-2553
E-mail: payhelp@state.gov

 

TRAVEL & TRANSPORTATION
  • Shipment of Household effects

S/A 3 – 2121 Virginia Avenue NW – Suite 5100
Washington, D.C. 20037
TEL: 202 663 0891/0892
TEL: 1 800 424 2947 (Toll-free)
FAX: 202 663 0967
e-mail TransportationQuery@state.gov

Office hours: Weekdays from 8:30 AM to 4:30 PM

PAYROLL OFFICE (RM/GFS/C/APPO)
  • Issuance of final salary/annual leave
  • Lump-sum payment
  • Notification of retirement to TSP
  • W-2, Annual Tax Report/Salary

Consolidated American Payroll Division
Tel: (843) 308-5626
Fax: (843) 308-5425
Toll free: (800) 521-2553
E-mail: payhelp@state.gov


 
THRIFT SAVINGS PLAN OFFICE (TSP)
  • Withdrawals and all other issues related to TSP

TSP Service Center
P.O. Box 385021
Birmingham, AL 35238
Toll free: (877) 968-3778
International: (404) 233-4400
Fax: (866) 817-5023 or 1-276-926-8948
Website: www.tsp.gov

 
SOCIAL SECURITY ADMINISTRATION

Contact your local Social Security office or SSA
Tel: (800) 772-1213
Website: www.ssa.gov