> Retirement Contact Information

RETIREMENT CONTACT INFORMATION

For Foreign Service annuitants, we must have your current personal contact information, including an e-mail address. Please send any address or e-mail changes to Payroll Customer Support (AnnuityPaySupport@state.gov).

AMERICAN PAY PROCESSING BRANCH (CGFS/GC/PPR/AME)

• Issuance of final salary
• Lump-sum payment/annual leave
• Notification of retirement to TSP
• W-2, Annual Tax Report/Salary

Consolidated American Payroll Division
Phone: (877) 865-0760
E-mail:AnnuityPaySupport@state.gov

ANNUITY PAY PROCESSING BRANCH (CGFS/GC/PPR/ANP)

• Delay or non-receipt of annuity check
• Address, bank, tax withholding changes
• 1099R – Tax report FS Annuity
• Annuity verification Letter
• REA salary/annuity limitation audit
• Amount of retirement contributions
• Refund of excess 35-year contributions

Hours: 8 a.m.–5 p.m. EST, Monday – Friday
Toll free: (877) 865-0760
Fax: (843) 308-5471
E-mail:AnnuityPaySupport@state.gov
Mail: U.S. Department of State
                          Global Financial Services/ANP
                          2010 Bainbridge Avenue, Building C
                          North Charleston, SC 29405

BENEFEDS

• Enrollment in Dental and Vision Insurance

Phone: (877) 888-3337
Website: www.benefeds.com
Mail:                  P.O. Box 797
                         Greenland, NH 03840-0797

SOCIAL SECURITY ADMINISTRATION (SSA)
Phone: (800) 772-1213
Website: www.ssa.gov

OFFICE OF PERSONNEL MANAGEMENT (OPM)
Phone: (888) 767-6738
TTY: (202) 606-2532
E-mail:retire@opm.gov
Website: www.opm.gov
Mail:                   1900 E Street, NW
                          Washington, DC 20415

OFFICE OF RETIREMENT (GTM/RET)

• Foreign Service Retirements
• Survivor and Former Spouse Benefits
• Annuitant Adjustments
• Advisory/Counseling
• Retirement Policy Interpretation/Guidance

Phone: (202) 261-8960
Fax: (202) 261-8988
E-mail: HRSC@state.gov
Website: https://rnet.state.gov
Mail:                  2401 E Street NW
                          Room H-620, SA-1
                          Washington, DC 20522

TRAVEL AND TRANSPORTATION

• Shipment of household effects

Phone: (202) 472-8480/8481
Fax: (202) 472-8451
Toll free: 1-800-424-2947
E-mail: TransportationQuery@state.gov

THRIFT SAVINGS PLAN (TSP)
Toll free: (877) 968-3778
International: (404) 233-4400
Fax: (866) 817-5023
Website: www.tsp.gov
Mail:                   Thrift Savings Plan
                          P.O. Box 385021
                          Birmingham, AL 35238

INTERNAL REVENUE SERVICE (IRS)
Website: www.irs.gov